Cancellation/ Refund Policy

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At StatisticaHub, we are committed to providing quality educational resources and ensuring a positive experience for our users. However, we understand that situations may arise where you may need to cancel or request a refund for a service. This policy outlines the terms and conditions under which cancellations and refunds may be processed.

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1. Cancellation Policy:

   - Course Subscriptions: Subscriptions to any courses are non-transferable and can be cancelled only within a specified period.                      Cancellations must be requested within 7 days of purchase to be eligible for a refund. No refunds will be provided for cancellations            after this period.
   
   - One-Time Services: For services that are not subscription-based (e.g., single-session tutoring or content purchases), cancellations            must be requested at least 24 hours before the scheduled service to be eligible for a refund.

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   - Failure to Cancel: If you fail to cancel within the above timelines, StatisticaHub reserves the right to deny the refund request.

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2. Refund Policy:

   - Eligibility for Refunds: Refunds are only provided for cancellations requested within the specified cancellation period. Refunds will be         processed back to the original payment method, subject to the following conditions:

   - Full Refund: Eligible if cancellation is requested within the first 7 days of a subscription-based service or 24 hours prior to a one-time          service.

   - Partial Refund: For specific services, StatisticaHub may offer a partial refund if only a portion of the service was utilized before                   cancellation.
   
   - Non-Refundable Services: Certain services, such as digital downloads, exam practice papers, and other one-time-access resources,         are non-refundable once accessed or downloaded.

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   - Technical Issues: In case of technical issues that hinder the delivery of the service, StatisticaHub will make every effort to resolve the         issue. If we are unable to resolve the issue, a refund may be granted upon verification of the issue.

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   - Processing Time: Refunds will be processed within 10-15 business days. Processing times may vary depending on your bank or.                payment provider.

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3. How to Request a Cancellation or Refund:

   - To request a cancellation or refund, please email statisticahub@gmail.com with the following details:
      - Your full name and registered email address
      - Order or transaction ID
      - The reason for the cancellation or refund request

   Our support team will respond to your request within 2 business days.

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4. Changes to Policy:

   StatisticaHub reserves the right to modify or update this cancellation and refund policy at any time. Any changes will be posted on our       website, and we encourage users to review this policy periodically.

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5. Customer Support:

   For any questions or concerns regarding our Cancellation and Refund Policy, please contact us at statisticahub@gmail.com.

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This policy aims to ensure clarity and fairness, helping you make informed decisions regarding your purchases with StatisticaHub.